Privacy Policy
Last updated: September 2026
This Privacy Policy explains what information Silvaback TV ("SBTV") collects, how we use it, and the choices you have.
1. Information We Collect
- Account information — your email address and encrypted password
- Subscription information — your membership tier and billing status. Card details are processed and stored by Stripe; SBTV never sees or stores your full card number
- Viewing activity — titles watched, watch progress, and items in My List, used to power features like Continue Watching
- Ad interaction data — on ad-supported tiers, anonymous ad impression and completion events
2. How We Use It
We use this information to operate the service: authenticate you, deliver the right content for your tier, resume playback across devices, process subscriptions, serve ads on ad-supported tiers, and improve the platform.
3. Sharing
We do not sell your personal information. We share data only with service providers that power SBTV: Stripe (payments), Amazon Web Services (content storage and delivery), and — on ad-supported tiers — ad networks that serve advertisements.
4. Your Choices
You can update your email, reset your password, clear your watch history, and cancel your subscription at any time from your dashboard. To delete your account and its data, contact us via the Contact page.
5. Advertising and Cookies
On ad-supported memberships, SBTV displays advertising served by third parties, including Google. We use cookies and similar technologies to keep you signed in, remember your preferences, and measure how the service is used.
- Third-party vendors, including Google, use cookies to serve ads based on your prior visits to this website or other websites.
- Google's use of advertising cookies enables it and its partners to serve ads to you based on your visit to SBTV and/or other sites on the internet.
- You may opt out of personalised advertising by visiting Google Ads Settings, or opt out of third-party vendors' use of cookies for personalised advertising at aboutads.info/choices.
- Paid ad-free memberships (Gold and Platinum) do not display advertising.
6. Security
Passwords are stored using industry-standard one-way hashing. Access to content is controlled through short-lived signed URLs. All traffic is encrypted in transit (HTTPS).
8. Changes
We will post any updates to this policy on this page.
7. Contact
Questions about this policy, or a request to access or delete your data, can be sent through our Contact page. We respond to privacy requests within 30 days.